Basement Repair in Mitchell, SD

"I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation stabilized. It was time for the yearly inspection and Jake Kinsella called to schedule. He also let me know on the day that they were coming. Jake Kinsella and Joe Carpenter thoroughly checked the placement of all supports and to see if there were more issues needing attention. They noticed the sump pump was due for replacement and recommended an upgrade to one with battery backup. That day, the sump pump system installation was scheduled. Brandon, Anthony, and Shane came to install the sump pump. They had contacted earlier to let me know when they would be here, so which I really appreciated. The old pump was removed and the new, state of the art sump pump system was installed in the larger hole that was made and it was cemented in. They had prepped the area to avoid an unnecessary mess and cleaned the area afterward. I appreciate how well IBA and employees communicate timely and appropriately. They explain in detail what they do and answer all questions. I have a great sense of peace of the mind knowing the basement is stable, safe, and will be protected from flooding"