Innovative Basement Authority - Fargo Branch

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Dustin Gaudette at Ground Crew was great to work with. He communicated clearly throughout the entire process, was very approachable, and…

Dustin Gaudette at Ground Crew was great to work with. He communicated clearly throughout the entire process, was very approachable, and easy to talk to. You can tell he knows what he’s doing and takes pride in his work. Everything was handled efficiently and professionally. I’d definitely recommend Dustin and the Ground Crew team.

Tyce Ortman

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Sinan was very professional during his visit with us while he described what it would cost and what the solution would be. He was very…

Sinan was very professional during his visit with us while he described what it would cost and what the solution would be. He was very honest and genuine about what problems he saw and offered solutions for them (like extending gutters away from the house and explaining how water could be getting in.) It did not make us feel pressured at all to get it done and actually helped us understand the scope of the problem. Overall it was a great experience!

Nathan Cunningham

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We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked…

We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked over the process with me. He even came back a second time to answer questions my husband had in person. Very professional, very helpful, excellent customer service! The reality of leaking foundation and mold growing in our living space would have been much more overwhelming had Adam not been so informative and quick to respond. I'd give 100 stars if I could.

Kate Koch

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Went with this local waterproofing service after a friend recomended them, and I have to say it worked out pretty well. The crew showed up…

Went with this local waterproofing service after a friend recomended them, and I have to say it worked out pretty well. The crew showed up on time and walked me thru what they were doing, which helped me feel more relaxed about the whole thing. Basement used to get a little damp after heavy rain, but since they finished the job it’s been dry and doesn’t have that musty smell anymore. Price felt fair for the work, and everyone was friendly enough. Not overly fancy, just solid work, I’d definately use them again if I needed it.

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Brandon Zach Tommy and Art did a great job and worked very hard.

Brandon Zach Tommy and Art did a great job and worked very hard.

Rick Burgess

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I called Groundworks due to a sinking sidewalk and driveway issue on my 1-year-old build that I had purchased 6 months ago. Groundworks…

I called Groundworks due to a sinking sidewalk and driveway issue on my 1-year-old build that I had purchased 6 months ago. Groundworks sent out John Maness who was the most professional, and knowledgeable inspector i have ever dealt with when dealing with companies that provide home services! Even though the company is located in Fargo, they sent him out in less than a week, and he was willing to work around my busy work schedule. Johns thorough attention to detail when inspecting my home highlighted not only the issue with my concrete, but also a few hidden issues with moisture that I did not know that I had. John was prepared with all the tools and knowledge necessary to inspect my house, and had a proposal ready to fix my issues within 2 hours! What was even more mind-blowing was the actual cost to repair my concrete, and mitigate the moisture issues that I had with my home was beyond reasonable!!! Also the after service care and service that will come with my repairs and equipment is amazing!!! This company is top-notch and they will not sell you anything they do not need. I had other questions about some things that I noticed with my foundation that i had concerns about. I was informed by john that they're not here to sell me something that I don't need and he was able to show me why the the perceived issues that I had were in fact not an issue. The whole process of repairs were outlined in easy to understand videos showing the root cause of my issues and how they can fix those issues permanently, not just a bandaid! The best part about it is they will come out annually to check their work and make sure that everything is still in working order, and that the repairs that they have made on my concrete is in fact still doing its job!! They had many options for payment to include financing at an amazing rate if someone were unable to afford the repair costs. The whole process was smooth and painless. I would 10/10 recommend ground works for any foundations issues that I had to anyone!!!! Thank you Groundworks for helping me protect my investment!

Shaun Flick

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My wife and I are very pleased with the professionalism of Innovative Basements. John, was very knowledgable of his inspection, regarding…

My wife and I are very pleased with the professionalism of Innovative Basements. John, was very knowledgable of his inspection, regarding our wet/cracked block in our home. Couldn’t be happier and felt like he truly cared for our concerns. Thanks again and greatly appreciated!

Jeremy A

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Anthony, Gabe and Josh did a fantastic job on my basement walls. They were professional in all my face to face with them. If I had any…

Anthony, Gabe and Josh did a fantastic job on my basement walls. They were professional in all my face to face with them. If I had any complaints, its that my water heater was left unplugged. Made for an interesting shower in the morning lol! Still giving them the 5 stars!

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Jan thoroughly explained and detailed the problem with the movement of my basement walls. LJ and Anthony worked tirelessly over the course…

Jan thoroughly explained and detailed the problem with the movement of my basement walls. LJ and Anthony worked tirelessly over the course of two days to alleviate the issue. Highly professional and courteous. Would recommend!

Leviathan

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Anthony, Jacob and Gabe did an excellent job on the bracing they put in. They were done in 1 day and cleaned up better than it was before….

Anthony, Jacob and Gabe did an excellent job on the bracing they put in. They were done in 1 day and cleaned up better than it was before. Communication was great as I was in and out of the house during the project.

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Dustin Gaudette was our certified field inspector for our basement waterproofing yearly inspection. He was very friendly and professional. …

Dustin Gaudette was our certified field inspector for our basement waterproofing yearly inspection. He was very friendly and professional. All of the actions were explained in advance.

Karen Joyce

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I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation…

I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation stabilized. It was time for the yearly inspection and Jake Kinsella called to schedule. He also let me know on the day that they were coming. Jake Kinsella and Joe Carpenter thoroughly checked the placement of all supports and to see if there were more issues needing attention. They noticed the sump pump was due for replacement and recommended an upgrade to one with battery backup. That day, the sump pump system installation was scheduled. Brandon, Anthony, and Shane came to install the sump pump. They had contacted earlier to let me know when they would be here, so which I really appreciated. The old pump was removed and the new, state of the art sump pump system was installed in the larger hole that was made and it was cemented in. They had prepped the area to avoid an unnecessary mess and cleaned the area afterward. I appreciate how well IBA and employees communicate timely and appropriately. They explain in detail what they do and answer all questions. I have a great sense of peace of the mind knowing the basement is stable, safe, and will be protected from flooding

Cindy Clow

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Jan Kottke was helpful in explaining what was necessary to fix our garage’s flooring; this has been an problem for years. He laid out what…

Jan Kottke was helpful in explaining what was necessary to fix our garage’s flooring; this has been an problem for years. He laid out what would be required in a professional manner, and the issue will be solved soon. I’m happy to have worked with this company.

Sybil Priebe

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Josh, Dakota, and Prynce were an excellent team helping my family home stabilize the homestead’s foundation. They were efficient, worked…

Josh, Dakota, and Prynce were an excellent team helping my family home stabilize the homestead’s foundation. They were efficient, worked diligently, and had great senses of humor. I highly recommend their work. Kudos to this marvelous Groundworks Team!

Timothy Menard

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Darius, Abraham and Deonte came to my house and repaired our foundation. They were very knowledgeable and answered all questions we had….

Darius, Abraham and Deonte came to my house and repaired our foundation. They were very knowledgeable and answered all questions we had. They were also courteous and respectful of our property.

Stephanie Bartlett

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Gunnar O'Connell & his crew were incredibly professional – hardest working crew I've ever done business with. These repairs are very…

Gunnar O'Connell & his crew were incredibly professional – hardest working crew I've ever done business with. These repairs are very complicated and delicate to perform. Gunnar asked us important questions & answered every question we had. I would love for them to handle all my issues in my 60 year old house. Gunnar, to you & your team we thank you for competence politeness and hard work ! You made a big stressful repair seem like putting a band aid on.

Kevin Stucki

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Nathan B our field inspector went above and beyond to explain things in depth, find solutions that fit our needs and wants and took the…

Nathan B our field inspector went above and beyond to explain things in depth, find solutions that fit our needs and wants and took the time to really hear our concerns. He was absolutley fabulous and would recommend him!

Mackenzie Wang

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Ghavon and his crew Anthony and Kevin were a friendly, punctual and knowledgeable about the work they did on our drain tile work. They…

Ghavon and his crew Anthony and Kevin were a friendly, punctual and knowledgeable about the work they did on our drain tile work. They answered any questions we had and did their work in a timely manner. It was a very positive experience for our family's major part of our remodel. Thanks to the crew! We would highly recommend the company and this crew. Sincerely, Troy W. and KarrieAnn Jamestown, ND

KarrieAnn Lies

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I requested information and a quote to repair water damage and seal cracks in my basement. Nathan was well informed about services and…

I requested information and a quote to repair water damage and seal cracks in my basement. Nathan was well informed about services and products to repair damage to the existing walls and floor. He showed me videos and explained the different options available. Nathan did a great job. I appreciate his time and knowledge as a field inspector.

Renee Barry

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Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing…

Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing basement repair.

Shirley Hoxeng

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