Detroit Lakes, MN

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Although the crew was unable to complete the job we had expected, Andrew was amazing to work with. He kept us abreast of everything they…

Although the crew was unable to complete the job we had expected, Andrew was amazing to work with. He kept us abreast of everything they ran across including what might happened if they moved forward. He was very informative and helpful. He also contacted other engineers to confirm his decision. He went far beyond helping us, he even assisted us in finding a sub contractor to rebuild the basement wall and sent them measurements and pictures of the space. He is working on getting our down payment returned. Devon and Dion were great to work with as well, friendly and hard workers. Would definitely recommend all three of them.

Kathi Peterson

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Needed foundation work. Polite. Professional. Knowledgeable. Had the expertise to know exactly what was needed to remedy our situation.

Needed foundation work. Polite. Professional. Knowledgeable. Had the expertise to know exactly what was needed to remedy our situation.

Tom J.

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Work crew arrived right on time, Chad and Josh were very friendly, went through the project with me, answered my questions and promptly…

Work crew arrived right on time, Chad and Josh were very friendly, went through the project with me, answered my questions and promptly went to work. They also went through the completed job with me. I am very happy with the results of their work.

Anonymous Author

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Anthony B. was incredible! He was instrumental in getting my basement repaired and safe for my family. He came to my home and spent a much…

Anthony B. was incredible! He was instrumental in getting my basement repaired and safe for my family. He came to my home and spent a much time as I needed explaining the entire process, options, financing and follow-up maintenance. Then a team (Josh A., Jason C., and Blake C.) showed up to compete the work. They were respectful of my home and my time. They completed the work (installation of Intellibraces along two basement walls) in less than two days. My basement was left in great shape. They have me peace of mind that my home is now more stable and my family is more safe. I look forward to them returning to tighten the braces to further secure my walls. I would recommend this company and this team in particular and would be happy to hire them for future projects.

Melissa B.

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Josh & Ken were professional, courteous, and great at what they do. I would highly recommend Innovative Basement Authority to anyone.

Josh & Ken were professional, courteous, and great at what they do. I would highly recommend Innovative Basement Authority to anyone.

Sam Winter

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We had a great experience with the inspector, Kevin Pucel, from Groundworks. He was extremely knowledgeable, professional, and took the…

We had a great experience with the inspector, Kevin Pucel, from Groundworks. He was extremely knowledgeable, professional, and took the time to thoroughly explain everything he was inspecting. He answered all of my questions clearly and honestly, and I never felt rushed or pressured. His attention to detail and willingness to educate me about my foundation issues really stood out. I felt confident moving forward thanks to his expertise. Highly recommend Groundworks and this inspector!

Kathy Thao

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Dustin Gaudette did a great job of explaining the condition of the foundation, the problem, and the proposed solution. There was no high…

Dustin Gaudette did a great job of explaining the condition of the foundation, the problem, and the proposed solution. There was no high pressure sales pitch to sign the proposal right away. He gave us options and time to talk it over. Dustin has a construction background and it shows in the way he looks at a house.

Barb Walker

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We had Nathan Brand out to look at our driveway. Nice guy. He explained the process and gave us an estimate right there.

We had Nathan Brand out to look at our driveway. Nice guy. He explained the process and gave us an estimate right there.

lenjynn

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Would 100% recommend this company for the services they provide. The salesman, Kendall, worked with me directly and honestly. He was very…

Would 100% recommend this company for the services they provide. The salesman, Kendall, worked with me directly and honestly. He was very patient, answered all my questions and made sure I understood the process prior to the work being done. The Forman on site, Chad, consistenly checked with me on the work that was done to ensure I was satisfied. He even worked extra when they were not getting the answers they needed to sign off the final paperwork.

Kayla

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The guys were quick, thorough, friendly and kept everything clean during the sump install in our crawl space. They thoroughly explained…

The guys were quick, thorough, friendly and kept everything clean during the sump install in our crawl space. They thoroughly explained what they had done and fully answered any questions.

Clay Miller

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Jake L came out and was extremely thorough in explaining the whole process and what it would entail to fix our basement!

Jake L came out and was extremely thorough in explaining the whole process and what it would entail to fix our basement!

Melissa McIlonie

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Marc and Brandon did an excellent job as usual. They really work well together as a team, and they are friendly and informative to the…

Marc and Brandon did an excellent job as usual. They really work well together as a team, and they are friendly and informative to the resident. We will definitely work with innovative basement again in the future! And Logan did an excellent job promptly coming out, giving us estimates, and furnishing certificates of liability insurance right away. A very good experience all the way around!

David Olson

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Adam Little came out on a Friday afternoon, stayed until well past business hours to provide us with a detailed explanation and quote….

Adam Little came out on a Friday afternoon, stayed until well past business hours to provide us with a detailed explanation and quote. Great first impression!

Joel Vanderbijl

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I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation…

I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation stabilized. It was time for the yearly inspection and Jake Kinsella called to schedule. He also let me know on the day that they were coming. Jake Kinsella and Joe Carpenter thoroughly checked the placement of all supports and to see if there were more issues needing attention. They noticed the sump pump was due for replacement and recommended an upgrade to one with battery backup. That day, the sump pump system installation was scheduled. Brandon, Anthony, and Shane came to install the sump pump. They had contacted earlier to let me know when they would be here, so which I really appreciated. The old pump was removed and the new, state of the art sump pump system was installed in the larger hole that was made and it was cemented in. They had prepped the area to avoid an unnecessary mess and cleaned the area afterward. I appreciate how well IBA and employees communicate timely and appropriately. They explain in detail what they do and answer all questions. I have a great sense of peace of the mind knowing the basement is stable, safe, and will be protected from flooding

Cindy Clow

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I had a great time with Ben Arndts group and will be moving forward with innovative!

I had a great time with Ben Arndts group and will be moving forward with innovative!

Sofia Johnson

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I've worked with Innovative Basement Authority for multiple projects. Most recently, they added Helical Piers to reinforce a sagging garage …

I've worked with Innovative Basement Authority for multiple projects. Most recently, they added Helical Piers to reinforce a sagging garage foundation. Jeremiah T. and Dion R. completed the project in one day. They were very communicative during the project, addressed all of my concerns, and performed quality work. It was a smooth process from start to finish. Thanks.

Kevin Mueller

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Adrian J, Erik O, Deandre D did a great job installing our sump pump. Thank you!

Adrian J, Erik O, Deandre D did a great job installing our sump pump. Thank you!

Emily_Kyle Hamilton

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This review goes out to our Inspector – Kevin from Groundwork’s in the Twin Cities. My wife and I have a garage floor that is cracked and…

This review goes out to our Inspector – Kevin from Groundwork’s in the Twin Cities. My wife and I have a garage floor that is cracked and had sunk a bit, so we reached out to Groundwork’s and a couple of other local firms to assess and quote the needed repairs. Kevin appeared right on time and talked us through the Groundwork’s assessment process. For the next 30 minutes or so, Kevin setup their equipment and analyzed the root cause of the crack and suggestions for repair. We then gathered again to discuss what he found, why the crack occurred, solutions for both the short term and long term, and pricing for each option. This wasn’t a high pressured sales call, this was a team that came prepared to diagnose the problem and present solutions! While it’s too cold to make the repairs in the middle of a MN Winter, we’ll be calling on Kevin come Spring! Well done Groundworks!

Jon Preston

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Pharoah, Will, Angel and Padro called 20 minutes before arriving. Will introduced himself and explained what they would be doing. The team …

Pharoah, Will, Angel and Padro called 20 minutes before arriving. Will introduced himself and explained what they would be doing. The team started working. They were respectful as they moved from the basement to their truck covering the floor and minimizing the dust. The job was scheduled for two day but the completed it in one.

Catherine Earley

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Innovate Basement Authority did a fantastic job with a water mitigation project in our basement. The foreman, Brenden B., was a clear,…

Innovate Basement Authority did a fantastic job with a water mitigation project in our basement. The foreman, Brenden B., was a clear, regular communicator, and his crew — Brian K., Wyatt S. — were professional every step of the way. t was a pleasure working with all of them.

Daniel Seeger

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