Rochester Support Office
Our Address
1903 S Broadway
Rochester, MN 55904
Hours of Operation
Mon – Fri: 6 am – 10 pm CT
Saturday: 7 am – 10 pm CT
Sunday: 9 am – 10 pm CT
Rochester Services
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Based on 327 reviews.
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Based on 577 reviews.
See why your neighbors trust Innovative Basement Authority to protect their home
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Amazing experience with Ben!
Amazing experience with Ben!
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Pharoah, Will, Angel and Padro called 20 minutes before arriving. Will introduced himself and explained what they would be doing. The team …
Pharoah, Will, Angel and Padro called 20 minutes before arriving. Will introduced himself and explained what they would be doing. The team started working. They were respectful as they moved from the basement to their truck covering the floor and minimizing the dust. The job was scheduled for two day but the completed it in one.
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Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and…
Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and completed it in one day. I appreciate their attention to detail to ensure that everything is working properly.
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Jim at sales was easy to work with. The team working in my basement fulfilled all my requests and had good communication during the entire…
Jim at sales was easy to work with. The team working in my basement fulfilled all my requests and had good communication during the entire process.
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We requested a technician to come out to evaluate some concerns we had but after a thorough inspection we were assured that our foundation…
We requested a technician to come out to evaluate some concerns we had but after a thorough inspection we were assured that our foundation and the prior work that was completed by Groundwork’s was indeed sound and working properly. Big shout out to Michael Bowers for providing excellent customer service and professionalism. He took the time to make sure all of my questions were answered and concerns addressed
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Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed…
Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed throughout the process and made sure I was happy with the results.
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The Lifting and Waterproofing Worked….the Basement is Dry! Many Thanks to Angel G., Brendan L., and Edgar. Hard Working, Helpful, Clean,…
The Lifting and Waterproofing Worked….the Basement is Dry! Many Thanks to Angel G., Brendan L., and Edgar. Hard Working, Helpful, Clean, Courteous, Professional. Highly Recommend! Very Pleased! Great Job!
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Dion, Nick Schmid and John M. were a delight to work with. I probably had one of the worst basements and they came up with creative…
Dion, Nick Schmid and John M. were a delight to work with. I probably had one of the worst basements and they came up with creative solutions to finish the project on time and on budget! They respected my home and were very professional and polite. A job well done!
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Great experience with Mark F and Aaron S. They were able to accommodate my schedule and lift/fill all the areas needed and keep a clean…
Great experience with Mark F and Aaron S. They were able to accommodate my schedule and lift/fill all the areas needed and keep a clean look!
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I would highly recommend Innovative Basement Authority. They did an excellent job encapsulating a crawl space in my home. First, my…
I would highly recommend Innovative Basement Authority. They did an excellent job encapsulating a crawl space in my home. First, my estimate appointment with Chris was thorough and smooth. Chris answered all of my questions and explained everything his team would do during install. Then, Marcus, Logan and Goody did a wonderful job with install. They were on time and efficient, friendly and very respectful of my home. I would definitely work with them again!
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Gregg and Brandon did great work, I was well informed of what they were going to do. How they were approaching the work to be completed…
Gregg and Brandon did great work, I was well informed of what they were going to do. How they were approaching the work to be completed and the expected outcome. Work was completed as expected with complete satisfaction. Groundwork should be fortunate to have such great employees.
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Innovative is a rock star operation. Affordable and practical solution for a fairly complicated situation on a leaning retaining wall…
Innovative is a rock star operation. Affordable and practical solution for a fairly complicated situation on a leaning retaining wall amidst a transfer of ownership of the home. They were always a phone call away and communication was first class. Nick Swanson and Devon Alexander did a great job.
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Had John Anderson in from Groundworks to inspect basement on pre-paid inspection. Very friendly, professional and helpful! Suggested a…
Had John Anderson in from Groundworks to inspect basement on pre-paid inspection. Very friendly, professional and helpful! Suggested a reconfiguration of our dehumidifier that allows us to have more space in our utility room. Highly recommend!
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Gregg P and Brandon S. were efficient and pleasant to work with. Very happy w their work!
Gregg P and Brandon S. were efficient and pleasant to work with. Very happy w their work!
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Ricky is amazing! He walked through his assessment and recommendations very thoroughly.
Ricky is amazing! He walked through his assessment and recommendations very thoroughly.
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Jacob Kinsella Just completed my annual check on my sump pump and discharge system that was installed by groundwork’s. I cannot say…
Jacob Kinsella Just completed my annual check on my sump pump and discharge system that was installed by groundwork’s. I cannot say enough, good about how thorough and professional he conducts The inspection. He gave me information straightforward and was more than willing to follow up with any concerns I might have. He even made certain I was able to contact him if I had any concerns. In a time it is challenging to find trustworthy and professional staff, Jacob’s reliability and trustworthiness was greatly appreciated. He has completed this inspection for the last three years and I continue to be impressed!
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Our inspector, Dave, was great! He was patient with our questions, extremely thorough and knowledgeable. We are still deciding how we want…
Our inspector, Dave, was great! He was patient with our questions, extremely thorough and knowledgeable. We are still deciding how we want to move forward for long term basement plans, but feel confident about understanding our options and next steps.
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Had some disagreements with the sales advisor but Walker, the Sales Manager, corrected things as how it should be and things worked out….
Had some disagreements with the sales advisor but Walker, the Sales Manager, corrected things as how it should be and things worked out. Huge shout out to the following individuals who did the deck foundation work on my property: Timothy Richter (CFI), along with Braxden Chouinard, Caitlin Hove, Chris Story, and Matt Doefler. Thanks for your knowledge and expertise.
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IBA installed a new sump pump for us in February 2024, and we’ve had multiple interactions with their team over the past year. First, Jade…
IBA installed a new sump pump for us in February 2024, and we’ve had multiple interactions with their team over the past year. First, Jade (the foreman) and his crew installed the sump pump on 2/12/24. Then, I believe on 2/29/24, Nick and another team member returned to trench outside and connect the discharge to the city system. A few months later, another crew member (whose name I unfortunately didn’t catch) came out for some warranty work. Most recently, on 2/12/25, Devon T. completed the one-year maintenance. This review is long overdue for all of them! Every IBA team member we've worked with—including the estimators—has been outstanding. They have all been respectful, punctual, neat, thorough, and excellent communicators, keeping us informed throughout each step of the process. I wouldn’t hesitate to recommend IBA and their entire team. Thank you IBA and your team!
How it works
Straightforward and simple process
Schedule an inspection
Upon arrival, our Inspector will introduce themselves and chat with you about the problems you’re experiencing. Based on the information you provide them, they’ll then create a plan of action to examine your home inside and out.
Receive a detailed repair plan and quote
Once the inspection is complete, the Inspector will sit with you and present their findings. And because we provide same-day estimates, you’ll have all the cost and financing information you need to make a decision right away.
Get the work done when you’re ready
When you’re ready to move forward with repairs, we’ll help you choose an installation date that works for your schedule, and notify our Installation team immediately of the upcoming work.
Get started with a free inspection!
Our Locations
1330 41st St. N
Fargo, ND 58102
6265 Carmen Ave.
Inver Grove Heights, MN 55076
1325 S Frandsen Ave
Rush City, MN 55069