Waite Park, MN

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Hugh Peltier has been great to work with. He has answered all of my questions and communicated within a timely manner. He eased my concerns …

Hugh Peltier has been great to work with. He has answered all of my questions and communicated within a timely manner. He eased my concerns about a repeat of bad work I had experienced previously and showed me what good customer service looks like.

Jennifer Marcuson

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Jamie was very knowledgeable and professional and was able to put together a solution for our home

Jamie was very knowledgeable and professional and was able to put together a solution for our home

Deb Meyers

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Chad was awesome on service day. Answered every question professionally and explained the job before start. After the job was complete he…

Chad was awesome on service day. Answered every question professionally and explained the job before start. After the job was complete he explained everything that was done again and presented pictures during the process. Very professional. The only complaint I have was after getting the total quote, I asked for a breakdown of cost 3 times and didn’t receive it until the working day before the job was to start, roughly 2 1/2 months after the initial quote. I had an absurd mobility charge that costed 1/3 of my total job cost that wasn’t explained until service day. So it made it very hard to cancel with such a long wait for the work in the first place or try and get additional bids without knowing exactly what I was paying for.

Casey Jaensch

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David Anderson was great!

David Anderson was great!

Sadie Paschke

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Jackson, Adrian, and Erik are great! They made the project go super smooth and quick!

Jackson, Adrian, and Erik are great! They made the project go super smooth and quick!

Christa Horsch

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Jacob was wonderful,thorough. Very good experience .

Jacob was wonderful,thorough. Very good experience .

Jonne Lerner

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Nathan B our field inspector went above and beyond to explain things in depth, find solutions that fit our needs and wants and took the…

Nathan B our field inspector went above and beyond to explain things in depth, find solutions that fit our needs and wants and took the time to really hear our concerns. He was absolutley fabulous and would recommend him!

Mackenzie Wang

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Robert was super informative, knowledgeable, and helpful throughout the entire process of planning our basement project!

Robert was super informative, knowledgeable, and helpful throughout the entire process of planning our basement project!

James Gallagher

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We had Dion Rozumny, Nick Bartone, and Nick Schmid out to fix pillars that were sinking into the clay soil, and they did an excellent job….

We had Dion Rozumny, Nick Bartone, and Nick Schmid out to fix pillars that were sinking into the clay soil, and they did an excellent job. We were very happy with the entire project and appreciated everyone’s attention to detail from start to finish. Thanks as well to Logan Jacovetti for answering our questions during the estimating process. This was our second project with Groundworks, and we’ve had a great experience both times.

Charlotte Towle

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Robert was great to work with. Highly recommend the company.

Robert was great to work with. Highly recommend the company.

Mariah Kraatz-Rimkus

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John and Joseph were thorough and very helpful in their annual inspection of our home. Would recommend them both!

John and Joseph were thorough and very helpful in their annual inspection of our home. Would recommend them both!

Suraj Bhogal

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Ricky was very thorough checking my foundation for cracks, which he did find an issue. He did drawings and was able to show me what needed…

Ricky was very thorough checking my foundation for cracks, which he did find an issue. He did drawings and was able to show me what needed to be done and why. Also worked hard in my crawl space for a couple of hours to get it up to speed. Nice guy too!

Susan Dammen

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If you’re on the fence about who to hire, this is your sign- these are the pros! My partner and I had our crawlspace encapsulated and our…

If you’re on the fence about who to hire, this is your sign- these are the pros! My partner and I had our crawlspace encapsulated and our foundation corrected. The crew sent out to us were above amazing! Casey Bratholt gave us all the information we needed to make an informed decision. He was friendly and so very helpful with answering all our questions and getting back to us when we called. The team of three that came out were awesome! They went above and beyond with our service. (They even helped us level out our deck steps with some of the 2×4 we had from our crawlspace!) Leonard Starks, Anthony Heryla, and Michael Dean were amicable, informative, and hard working! They made sure the job got done right! The encapsulation looks clean, and it is easier to move around in! We already notice a difference with our floors and heating throughout the house. These men were so great to have, and we really appreciate all they have done!! If we could give a sixth star for Leonard, Anthony, and Mike’s service, we would! Give these men a raise for their hard work and dedication!

Mikayla Washburn

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Good. Ian S and Robert P were great

Good. Ian S and Robert P were great

Mark Weinand

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AJ was extremely helpful in answering all of my questions. I would highly recommend Innovative Basement Authority to anyone looking for…

AJ was extremely helpful in answering all of my questions. I would highly recommend Innovative Basement Authority to anyone looking for basement waterproofing projects.

Anonymous Author

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Nathan Brand was our basement inspector, and we were extremely satisfied with his level of expertise, his thorough inspection and analysis…

Nathan Brand was our basement inspector, and we were extremely satisfied with his level of expertise, his thorough inspection and analysis of our basement, and the amount of time that he spent with us educating us on the process. He told us straight up that he wasn’t going to leave for the day until we had all of our questions answered and we were completely satisfied that we had the information we needed in order to make a decision. Nathan was very relatable and personable, and it was obvious that he truly cares about helping people through this process.

Joel Dighans

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Ben was awesome. Trustworthy and informative. Recommend to my whole family. -Cindy

Ben was awesome. Trustworthy and informative. Recommend to my whole family. -Cindy

Kevin Madison

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I really appreciated working with Innovative Basement Authority with securing my house in many ways (Piers, foam, beams, etc.) amounting to …

I really appreciated working with Innovative Basement Authority with securing my house in many ways (Piers, foam, beams, etc.) amounting to many different projects completed at this point. I had five competitive estimates from other companies but the guarantees, price, and options provided by Innovative were hard to beat. Since working with them, their customer service has been top notch.Piers/Beams – Lance and Kyle were the BEST. That was one intense job to dig up the basement and install piers/beams. They were knowledgeable, helpful, conscientious of the house, and personable to work with. They deserve 10 stars.Estimates – Thank you to Chris and Travis for the competitive estimates. Chris was always willing to work with me to provide the most competitive quote with good options. Travis has met all the challenges with insulation and foam. Thank you for all the follow up as well.Foam – Front Steps – Gunnar and Logan stabilized my front steps with foam. They were very considerate of walking through every step, the risks, and the warnings with completing this job. I appreciated their customer centric approach.Foam – Basement – Mark and Andrew were great as well with the basement foam insulation. They too walked me through the expectations of the job and it was a very smooth process.I'm sure I have missed some people who are part of the process. I can tell this Company works as a team which is appreciated. I'm grateful to you all.I feel my house is in great shape to last the next 80+ years. Mostly, I believe I can count on Innovative to be there if there are any concerns in the future.

R. Hill

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Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and…

Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and professional, walking me through some slight changes and explaining things well. Thanks to the team.

Katie Mason

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Dustin Gaudette was great. He came up with some great ideas to fix a problem with my egress window.. He was on time and easy to talk to. I …

Dustin Gaudette was great. He came up with some great ideas to fix a problem with my egress window.. He was on time and easy to talk to. I won't hesitate to call on him if I need him!

Penny Petersen

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