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Award Winning Service
Recent Reviews from our Customers
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Ben Antell did a very thorough analysis of our basement. He took the time to show and explain his findings giving us options for our…
Ben Antell did a very thorough analysis of our basement. He took the time to show and explain his findings giving us options for our basement. Would definitely recommend.
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Great company!! Impressive and really appreciated Rory J’s attention to detail and professionalism!
Great company!! Impressive and really appreciated Rory J’s attention to detail and professionalism!
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AJ was extremely helpful in answering all of my questions. I would highly recommend Innovative Basement Authority to anyone looking for…
AJ was extremely helpful in answering all of my questions. I would highly recommend Innovative Basement Authority to anyone looking for basement waterproofing projects.
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Had some concerns over new foundation cracks observed in our basement and side of the house. David came out to our residence and took…
Had some concerns over new foundation cracks observed in our basement and side of the house. David came out to our residence and took measurements. David was very informative and professional. His honesty was very appreciated and I will be contacting him in a year to monitor our house. Will recommend this company to other who need service. Thanks!
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I had a failing foundation wall and Jeremiah T, Dion R, and Jaden R did fantastic work installing the intellebrace system in my basement….
I had a failing foundation wall and Jeremiah T, Dion R, and Jaden R did fantastic work installing the intellebrace system in my basement. There was a slight miscommunication prior to the crew arriving but Jeremiah found a solution quickly, avoiding any delays. I now have a sturdy, safe, and structurally sound foundation again! The guys finished on time, cleaned up very well and answered any questions I had. Great work! I would definitely recommend to anybody experiencing foundation problems.
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Ben was amazing and very informative about everything he was doing and explaining everything.. Also set me up for the next project
Ben was amazing and very informative about everything he was doing and explaining everything.. Also set me up for the next project
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Highly recommend Ricky! Great communication, professional and highly knowledgeable!
Highly recommend Ricky! Great communication, professional and highly knowledgeable!
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Very pleased with their work-Professional, efficient, and excellent communication. Thank you Deke, Thomas, and Colin!
Very pleased with their work-Professional, efficient, and excellent communication. Thank you Deke, Thomas, and Colin!
Our basement wall had developed cracks in a couple areas and there was also a hard, white crust that developed along the grout lines of…
Our basement wall had developed cracks in a couple areas and there was also a hard, white crust that developed along the grout lines of the cynder blocks. I was worried about this enough where I called Groundworks to see what they thought. Kevin, their inspector, arrived right on time and looked at the wall in the basement as well at the area outside of the house that's above this wall. When he was done inspecting, and taking many measurements with a laser, he gave a detailed assessment, with quotes, for improvements he recommended. Kevin was very polite and friendly and didn't try pressuring me with huge repair costs. He did a great job explaining what was taking place and developed an effective plan of action with me. I intended to get several quotes for this work but since Kevin's honesty was very apparent, I didn't bother.
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I had a problem with water coming into my basement over a half sill wall, Dave Anderson came and diagnosed the problem. Gregg P. and Kyle…
I had a problem with water coming into my basement over a half sill wall, Dave Anderson came and diagnosed the problem. Gregg P. and Kyle W. filled the void under the concrete slab with foam, checked for proper slope and drainage away from the house, and they caulked all potential problem areas thoroughly. All three were friendly, knowledgeable, informative and did the job efficiently, neatly with proper clean up. Thanks and 5 stars for all.
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Austin T Brady P and Sam did a great job. Mark and his co-worker were super with outside concrete
Austin T Brady P and Sam did a great job. Mark and his co-worker were super with outside concrete
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Ben is a great service person very knowledgeable and very nice to work with
Ben is a great service person very knowledgeable and very nice to work with
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Worked with Logan and he was super professional and helped me with My foundation job.
Worked with Logan and he was super professional and helped me with My foundation job.
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Gregg and Brandon did a great job!
Gregg and Brandon did a great job!
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Marc and Brandon were great! I wasn’t sure what to expect with the whole job and they walked me through everything they were doing and…
Marc and Brandon were great! I wasn’t sure what to expect with the whole job and they walked me through everything they were doing and answered all the questions I had without hesitation. They performed the job I wasn’t sure could be done and exceeded all expectations. I will highly recommend these guys and innovative basement to anyone
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Reese and Joseph were very professional and we are pleased with the results. Detailed explanation of work performed, along with answering…
Reese and Joseph were very professional and we are pleased with the results. Detailed explanation of work performed, along with answering any questions I had. From the initial inspection with Nathan, to completed project, job well done! Joseph & Bobbi
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Straight forward. Professional. Timely. And seemingly honest (project not over, only quoted at present). This is my third time using IBA…
Straight forward. Professional. Timely. And seemingly honest (project not over, only quoted at present). This is my third time using IBA and have continued to have great customer service and professional work done.
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David was very informative and knowledgeable about the concrete issue I had with my garage floor. I had no idea about the consequences of…
David was very informative and knowledgeable about the concrete issue I had with my garage floor. I had no idea about the consequences of not fixing it before it got worse. Thank you to Gregg and Grant for performing the repair and keeping me informed of the schedule and fixing it in a timely manner!! They were patient with all my questions and concerns. Plus have to say they left my garage looking better than when they arrived! Thanks to all!
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Jason c aydin l and Elliot were all working hard and carried out the job to perfection. Not only were they skilled and very pleasent to…
Jason c aydin l and Elliot were all working hard and carried out the job to perfection. Not only were they skilled and very pleasent to work with.
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We requested a technician to come out to evaluate some concerns we had but after a thorough inspection we were assured that our foundation…
We requested a technician to come out to evaluate some concerns we had but after a thorough inspection we were assured that our foundation and the prior work that was completed by Groundwork’s was indeed sound and working properly. Big shout out to Michael Bowers for providing excellent customer service and professionalism. He took the time to make sure all of my questions were answered and concerns addressed
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Gregg P. and Grant C. did a fantastic job lifting/leveling our garage floor and sidewalk. They cleaned up their work/didn’t leave a mess,…
Gregg P. and Grant C. did a fantastic job lifting/leveling our garage floor and sidewalk. They cleaned up their work/didn’t leave a mess, were very polite and professional, walked us through their work, and we are very happy with the results.
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Zach, Jerry, Rich, and Dema (not sure on spelling) just finished installing replacement egress Windows and new window wells at our home in…
Zach, Jerry, Rich, and Dema (not sure on spelling) just finished installing replacement egress Windows and new window wells at our home in NW MN. They finished the job in one day, were courteous, and answered any questions we had. They explained how everything tied into our drain tile, and their attention to clean up and detail was awesome. This is the 2nd time we have used Innovative Basement for house projects and we would recommend to anyone looking for help with their basement or foundation. Thanks Zach and crew!!
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Austin, Dakota, and Billy did great work on our basement job! They were super efficient and hardworking. They got the job done quickly and …
Austin, Dakota, and Billy did great work on our basement job! They were super efficient and hardworking. They got the job done quickly and were very respectful and considerate of our space.
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Nick S , Devon A , and Josh H did a great job. 1 day job. They were courteous and did what was expected. They didn’t seemed rushed, from…
Nick S , Devon A , and Josh H did a great job. 1 day job. They were courteous and did what was expected. They didn’t seemed rushed, from what I could over hear and see, it seemed like they had a good time working together as a team. The foreman kept me up to date with any flaws they ran into. My bill estimate never changed, luckily! Very impressed with the work and our new sump pump.
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Excellent and professional service from Isaiah McKeown, Chris Popowich, and Mike Erickson filling under our garage floor. Did a great job…
Excellent and professional service from Isaiah McKeown, Chris Popowich, and Mike Erickson filling under our garage floor. Did a great job of walking through everything before and after and explaining how best to protect our investment going forward. We really appreciated the work, especially since it was an unexpected addition to the schedule.
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3 yrs. Ago had IBA referberb our basement, no problems at all , no water leaks and a great climate controlled area ! 😀
3 yrs. Ago had IBA referberb our basement, no problems at all , no water leaks and a great climate controlled area ! 😀
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Hugh was very kind and professional. He thoroughly explained the process and how everything worked.
Hugh was very kind and professional. He thoroughly explained the process and how everything worked.
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We recently used the company Groundwork’s for foundation repair and upgrade. Matt D., Adam B., and Andreas J, were extremely professional….
We recently used the company Groundwork’s for foundation repair and upgrade. Matt D., Adam B., and Andreas J, were extremely professional. They were always on time, finished the job when promised, and cleaned up the site perfectly when they were done. I highly recommend them to anyone needing high-quality foundation services!" What a great experience! Thank you, Matt, Adam, and Andreas!
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Innovative Basement Authority saved my house by saving my basement from flooding when it rained. From the very first contact with someone…
Innovative Basement Authority saved my house by saving my basement from flooding when it rained. From the very first contact with someone at Innovative, I felt cared for, and that all the people at Innovative were sincere and knew what they were doing. It was such a big commitment and I couldn't be happier!
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Very pleased with the work and professionalism from the Innovative Basement Authority crew they did a wonderful job with the project…
Very pleased with the work and professionalism from the Innovative Basement Authority crew they did a wonderful job with the project everything was done according my specifications.
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Will and Adrien did a great professional job on my project. I would recommend them to my neighbors and friends.
Will and Adrien did a great professional job on my project. I would recommend them to my neighbors and friends.
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Brent Zeller was terrific. Explained services and pricing and worked with me to help the work fit my needs and budget.
Brent Zeller was terrific. Explained services and pricing and worked with me to help the work fit my needs and budget.
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Jamie was very knowledgeable and professional and was able to put together a solution for our home
Jamie was very knowledgeable and professional and was able to put together a solution for our home
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Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing…
Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing basement repair.
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Drew Greene came and checked over everything and installed a sump pump. Drew is extremely knowledgeable and very nice. I hope next year…
Drew Greene came and checked over everything and installed a sump pump. Drew is extremely knowledgeable and very nice. I hope next year when everything is inspected I get Drew again.
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Professional and very helpful. It was late and he maintained a very cheerful presence.
Professional and very helpful. It was late and he maintained a very cheerful presence.
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Michael Bower with Groundworks was friendly, efficient and full of expertise. I highly recommend him.
Michael Bower with Groundworks was friendly, efficient and full of expertise. I highly recommend him.
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Brandon, Josh, Jacob, Riley, Eric, and Paxton installed the beams to stabilize the basement walls and floor. They kept me apprised as to…
Brandon, Josh, Jacob, Riley, Eric, and Paxton installed the beams to stabilize the basement walls and floor. They kept me apprised as to what they were doing the entire time, were professional, personable, knowledgeable, and worked non-stop. I appreciated how well they cleaned up. Thank you guys, you did a great job! I’m relieved to know how secure the basement and foundation are!
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Gregg P and Brandon S did excellent and Efficient work filling the large gap under my garage floor.
Gregg P and Brandon S did excellent and Efficient work filling the large gap under my garage floor.
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Sinan was awesome! Very prompt and knowledgeable. Provided good input and had plenty of recommendations to help me with my basement. Will…
Sinan was awesome! Very prompt and knowledgeable. Provided good input and had plenty of recommendations to help me with my basement. Will definitely be calling Innovative for future help.
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Adrian, Eric, and Jackson are great employee respectful, knowledgeable, hardworking definitely made me feel comfortable trusting them in my …
Adrian, Eric, and Jackson are great employee respectful, knowledgeable, hardworking definitely made me feel comfortable trusting them in my home and doing the work needed for my basement!
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Put in a sump pump in our basement and did a terrific job. Nick B, Alex F, Jesse R, and Jaquez W were efficient, but also took the time to…
Put in a sump pump in our basement and did a terrific job. Nick B, Alex F, Jesse R, and Jaquez W were efficient, but also took the time to explain what they were doing.
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Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and…
Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and professional, walking me through some slight changes and explaining things well. Thanks to the team.
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Have not had any work done by IBA yet but Patrick has been an absolute pleasure to work with. He was able to walk me through various…
Have not had any work done by IBA yet but Patrick has been an absolute pleasure to work with. He was able to walk me through various options and scenarios while answering my endless questions along the way. Highly recommend for anyone needing foundation work.
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Jeremiah T, Dion R and Mark F did a great job installing the foundation piers. They kept going til the job was done and cleaned up the…
Jeremiah T, Dion R and Mark F did a great job installing the foundation piers. They kept going til the job was done and cleaned up the area before they left. Thanks for your help
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We had a fantastic experience with Innovative Basement Authority, starting off with our sales visit from David. He provided a prompt and…
We had a fantastic experience with Innovative Basement Authority, starting off with our sales visit from David. He provided a prompt and detailed quote that was very reasonable for our project. The repair team consisting of Josh A, Greg H, Ishmaele M, and Dustin L arrived shortly thereafter and did a great job! The work was performed on-time with a fantastic attention to detail, and communication was timely throughout. We really appreciate the team's work on our project! Thanks!
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The crew kept me updated on every step of the project. Very friendly and efficient. Cleaned up any mess and left the house and crawl space…
The crew kept me updated on every step of the project. Very friendly and efficient. Cleaned up any mess and left the house and crawl space just as they found it. Recommend to any one.
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Did a good job waterproofing our basement and Lahens, especially, followed up with completing several details to ensure that everything was …
Did a good job waterproofing our basement and Lahens, especially, followed up with completing several details to ensure that everything was done properly. Thanks!
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Austin and Dakota did a great job with my project. It was scheduled as a 2 day project and they were done in a day and a half. Spent their…
Austin and Dakota did a great job with my project. It was scheduled as a 2 day project and they were done in a day and a half. Spent their time cleaning up and mopping, and took care to cover anything they could in plastic to keep dust off everything. This was my second wall to get fixed up by Groundworks and will definitely schedule again when it's time to get the other two walls done
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Prompt service and attention to details. Very professional. Courtesy of the tech was super. We recommend these guys without question.
Prompt service and attention to details. Very professional. Courtesy of the tech was super. We recommend these guys without question.
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Great job , great services . Very thorough, very informative people. Thank you. Keep up the great work.
Great job , great services . Very thorough, very informative people. Thank you. Keep up the great work.
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Dion, Nick Schmid and John M. were a delight to work with. I probably had one of the worst basements and they came up with creative…
Dion, Nick Schmid and John M. were a delight to work with. I probably had one of the worst basements and they came up with creative solutions to finish the project on time and on budget! They respected my home and were very professional and polite. A job well done!
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Aaron , Ramon and Hunter did a great job. Thank you guys.
Aaron , Ramon and Hunter did a great job. Thank you guys.
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Had John Anderson in from Groundworks to inspect basement on pre-paid inspection. Very friendly, professional and helpful! Suggested a…
Had John Anderson in from Groundworks to inspect basement on pre-paid inspection. Very friendly, professional and helpful! Suggested a reconfiguration of our dehumidifier that allows us to have more space in our utility room. Highly recommend!
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Wow! I feel like a new person because my house was saved by Innovative Basement Authority who fixed the flooding problem caused by rain…
Wow! I feel like a new person because my house was saved by Innovative Basement Authority who fixed the flooding problem caused by rain getting into my basement. From the first contact, I felt cared about. When all is said and done, the terrible daunting problem of rain flooding my basement is now gone and I have to pinch myself to be sure it's real. Yes, this is a great great trustworthy company that really are heros for saving houses.
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Brandon C. , Roel L. and Zack B. Did a great job installing our new sump pumps with backup battery. They also insulated our crawl space…
Brandon C. , Roel L. and Zack B. Did a great job installing our new sump pumps with backup battery. They also insulated our crawl space which will keep our kitchen and dining room floors warmer this winter. They were very easy to work with and answered all of my questions. I wouldn’t hesitate to use them for future projects.
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Needed foundation work. Polite. Professional. Knowledgeable. Had the expertise to know exactly what was needed to remedy our situation.
Needed foundation work. Polite. Professional. Knowledgeable. Had the expertise to know exactly what was needed to remedy our situation.
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Brenden B., Tristan S., Codi S. did an exceptional job completing my Floor Tile System, and Wall Reinforcement/Vaper Barrier. On time,…
Brenden B., Tristan S., Codi S. did an exceptional job completing my Floor Tile System, and Wall Reinforcement/Vaper Barrier. On time, courteous, pleasant, knowledgeable, they kept me informed from start to finish! The three of them have a terrific camaraderie, and work well together. They had to break up the floor, so I didn't even notice they cleaned up so efficiently!! I would recommend the Rush City Office employees to anyone needing basement renewal!! I'm extremely pleased with the outcome! Thank You!! 🙂
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I was very happy with the work that Andrew and Ben did on my garage floor and apron. They were very efficient and profssional. The…
I was very happy with the work that Andrew and Ben did on my garage floor and apron. They were very efficient and profssional. The cleaned up the area after they were done and the workmanship was very good. I would and will recommend them to family nd friends.
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John was a great help during my inspection! Answered all of my questions and made me feel good about having their service
John was a great help during my inspection! Answered all of my questions and made me feel good about having their service
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I had Chad, Woolley, Josh and Parker at my house for a project. They were kind and respectful. They worked hard, showed up on time and…
I had Chad, Woolley, Josh and Parker at my house for a project. They were kind and respectful. They worked hard, showed up on time and cleaned up nicely after the project was complete. I highly recommend IBA and this specific crew.
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Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed…
Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed throughout the process and made sure I was happy with the results.
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I can,t appreciate Andrew and Ben enough for the excellent job they did on my driveway. They are professional and real miracle…
I can,t appreciate Andrew and Ben enough for the excellent job they did on my driveway. They are professional and real miracle workers! Will recommend them to my friends and family.
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Ricky Racoon, checked into my sump pump, only to find it was perfect.Ricky came equipped with his tools to chase off the threat of…
Ricky Racoon, checked into my sump pump, only to find it was perfect.Ricky came equipped with his tools to chase off the threat of defects.Come on Ricky boy, do the do-do-do,Come on Ricky boy, he did the do-do-do,Do-do-do, I know Ricky’s rockin’ at the top!!
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Adrian J, Erik O, Deandre D did a great job installing our sump pump. Thank you!
Adrian J, Erik O, Deandre D did a great job installing our sump pump. Thank you!
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Dave was friendly, professional and able to quickly diagnose the issue in my house.
Dave was friendly, professional and able to quickly diagnose the issue in my house.
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Great company to work with. Ashton, Jaid, Devon, Ben did a nice job on the project. They were very good at communicating every step of the…
Great company to work with. Ashton, Jaid, Devon, Ben did a nice job on the project. They were very good at communicating every step of the project.
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Ricky from Minneapolis IBA is professional, knowledgeable and does great work.
Ricky from Minneapolis IBA is professional, knowledgeable and does great work.
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Kevin was extremely friendly, knowledgeable and helpful. I am impressed by the amount of professionalism he displayed throughout the…
Kevin was extremely friendly, knowledgeable and helpful. I am impressed by the amount of professionalism he displayed throughout the inspection process. He explained everything that was needed to get done in great detail and in a way that was readily understood. Could not recommend him and this company enough.
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Groundwork's came to my house today for an estimate of my steps and garage. The technician that came named Chaz went above and beyond….
Groundwork's came to my house today for an estimate of my steps and garage. The technician that came named Chaz went above and beyond. Showed me what was happening to my steps and garage. He explained the whole process that they would take to remedy the problem.He also help easing the mind by testing for moisture in my house. I believe they go above and beyond to help with costumer's needs and problems. I would definitely recommend this company to anyone how is having issues with foundation and more.
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Excellent experience with Innovative Basement Authority.. the project encountered several setbacks, but Mark, Josh and Jeremiah worked…
Excellent experience with Innovative Basement Authority.. the project encountered several setbacks, but Mark, Josh and Jeremiah worked through all of those , involved us as needed, and delivered the results we had hoped for .. very impressed …. Floris Bielders
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Tanner, Anthony and Swiss did a great job with bracing our basement wall. The team was quick, explained in detail what they were doing and…
Tanner, Anthony and Swiss did a great job with bracing our basement wall. The team was quick, explained in detail what they were doing and why as well as keep the place incredibly clean. Great experience overall!
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Josh A, Travis, and Wyatt are rock stars. We couldn't be more pleased with how our basement foundation project turned out. They were really …
Josh A, Travis, and Wyatt are rock stars. We couldn't be more pleased with how our basement foundation project turned out. They were really fast, did quality work, and kept us up to speed the whole time with great communication. Highly recommend!
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Michael Bowers was just great to deal with. Super thorough and very professional. What a great company
Michael Bowers was just great to deal with. Super thorough and very professional. What a great company
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I requested information and a quote to repair water damage and seal cracks in my basement. Nathan was well informed about services and…
I requested information and a quote to repair water damage and seal cracks in my basement. Nathan was well informed about services and products to repair damage to the existing walls and floor. He showed me videos and explained the different options available. Nathan did a great job. I appreciate his time and knowledge as a field inspector.
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I reached out for a quote on basement waterproofing and my sales representative Dustin was very knowledgeable! This company has so much to…
I reached out for a quote on basement waterproofing and my sales representative Dustin was very knowledgeable! This company has so much to offer, I couldn’t say no! Professional grade repairs, expert service, 0% financing, lifetime warranty, and they were very prompt to respond!! HIGHLY RECOMMENDED!
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So happy with Innovative and the work from Dion and Alex. They were so professional and informative. During the job we were aware of what…
So happy with Innovative and the work from Dion and Alex. They were so professional and informative. During the job we were aware of what was going on. After the job was done Dion and Alex shook out the rugs and swept my kitchen floor. So happy with the work!!!
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Had an exceptional experience with the Certified Field Inspector from Rush City, Chaz! Very knowledgeable, patient and walked me through…
Had an exceptional experience with the Certified Field Inspector from Rush City, Chaz! Very knowledgeable, patient and walked me through everything on our water damage in the basement and recommended a plan of action to get everything fixed! Thank you Chaz!!!
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The installers Isaiah McKeown and Chris Popouich, called us the day before and the day of the installation to let us know their arrival…
The installers Isaiah McKeown and Chris Popouich, called us the day before and the day of the installation to let us know their arrival time. We walked through the project site and reviewed the contract. They answered all questions we had. As they installed the product, they were very careful and protect our property. After the completion of the project, they cleaned up and walked us through the project site. Both Isaiah and Chris were very professional and helpful. I would recommend this company and this crew to anyone. Thanks again for the outstanding job.
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Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and…
Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and completed it in one day. I appreciate their attention to detail to ensure that everything is working properly.
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Michael Bowers was our service technician. He was very professional and thorough. We had a battery alarm. He told us the tests he would be…
Michael Bowers was our service technician. He was very professional and thorough. We had a battery alarm. He told us the tests he would be performing, checked the entire system, shared the results. He asked if we had any questions, and gave us his business card to contact him if we had any further issues. He was very pleasant, polite, respectful. A++ service. Thank you, Michael!!!
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The whole process was quick and easy. From the estimate to the end walk through. The technicians were in constant contact and easy to get a …
The whole process was quick and easy. From the estimate to the end walk through. The technicians were in constant contact and easy to get a hold of if I needed to. They sent updates and pictures and explained everything in a way I could understand. They started on a Monday and finished on a Thursday. Even with some tight spaces they made the crawlspace look amazing and exceeded my expectations. The crawlspace is large, and made the house smell very musty and you could tell there was moisture in the air. They installed jacks and steel beams under the floor joists, before every movement made upstairs you could feel in another room. Now that the project is finished you can't smell anything and the floors don't shake. Would highly recommend if you have a musty crawlspace.
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Gregg and Brandon did great work, I was well informed of what they were going to do. How they were approaching the work to be completed…
Gregg and Brandon did great work, I was well informed of what they were going to do. How they were approaching the work to be completed and the expected outcome. Work was completed as expected with complete satisfaction. Groundwork should be fortunate to have such great employees.
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Kaz, David and Cory did a great job waterproofing my basement! They completed the project ahead of schedule and now I have the peace of…
Kaz, David and Cory did a great job waterproofing my basement! They completed the project ahead of schedule and now I have the peace of mind knowing my basement is good to go!
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Jackson, Adrian, and Erik are great! They made the project go super smooth and quick!
Jackson, Adrian, and Erik are great! They made the project go super smooth and quick!
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Jeremy Jeremiah and Dylan is an excellent job on my foundation and am very pleased
Jeremy Jeremiah and Dylan is an excellent job on my foundation and am very pleased
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Great customer service! Ricky O. came out to inspect our house today and was easy to talk to, knowledgeable, and great with our crazy dog…
Great customer service! Ricky O. came out to inspect our house today and was easy to talk to, knowledgeable, and great with our crazy dog and kids.
On 12/4/25 the Rush City crew was out for 2 days to remove pavers & a ramp from the garage then dig up floor to make a trench to install…
On 12/4/25 the Rush City crew was out for 2 days to remove pavers & a ramp from the garage then dig up floor to make a trench to install anchors to the back of the brick wall which was bowed. Each of the crew (Austin F., Andrew W., RJ, Brandon & Dakota) was friendly & the foreman gave us constant updates on arrival times, access to garage, etc. We would highly recommend them for future projects.
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Marc and Brandon provided excellent service. They were very clear in their communication and very efficient on the job site. I would…
Marc and Brandon provided excellent service. They were very clear in their communication and very efficient on the job site. I would recommend both of them to future customers!!
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Innovative Basement Solutions came out to do a free inspection of my foundation and basement due to some concerns I had. Tom Capra was…
Innovative Basement Solutions came out to do a free inspection of my foundation and basement due to some concerns I had. Tom Capra was professional and knowledgeable, he helped me understand what was going on with some of the issues we were experiencing. I would highly recommend using Innovative (and Tom if you're in his area)!
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Dustin Latterell was amazing- one of the most courteous and thorough experts I’ve had in my home. He went way above and beyond- took time…
Dustin Latterell was amazing- one of the most courteous and thorough experts I’ve had in my home. He went way above and beyond- took time to share his expertise and make sure I clearly understood the state of my existing system but also everything about the rest of my home- he took careful measurements and was able to put together drawings and specifications while still on site. He took extra care to sit down with me and run through everything he did and all of the recommendations based on the inspection. We talked about what projects that could be advantageous to do now and others that could be done later. Very informative and no-pressure conversation. I know a lot more about my house and garage and the current state of the foundation, and he was able to take a look at my deck and propose a couple quick and easy options that would prevent further sinking without ripping out the deck or yard or a bunch of construction. I genuinely felt like he was treating my house like it was his own- an exceptional level of care. It’s people like Dustin that really make the difference when choosing who to trust with this kind of work. 11 out of 10. Real pros
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Ben A , Groundworks Service Technician came by today for a check and maintenance visit today of our Groundworks installed products -…
Ben A , Groundworks Service Technician came by today for a check and maintenance visit today of our Groundworks installed products – Basement water tiles and pumps plus our Basement Support Beams. We were impressed by Ben’s professionalism and attention to detail. He gave a common sense explanation to all the work he was performing, while he was doing it. He left everything as he found it , but in better condition. Looking forward to our next annual inspection so Groundworks products keep being well maintained.
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Chis Kimpel did a great job reviewing the work we had done a year ago. He answered all of my questions. Chris Offered suggestions and even …
Chis Kimpel did a great job reviewing the work we had done a year ago. He answered all of my questions. Chris Offered suggestions and even pointed out a possible issue with one of the junctions in our plumping! He was very professional and easy to work with. Innovative Basement is a great team to work with. Thanks Chris.
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Adam Little was very helpful, had great insight and was very knowledgeable. Highly recommend using Innovative
Adam Little was very helpful, had great insight and was very knowledgeable. Highly recommend using Innovative
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We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked…
We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked over the process with me. He even came back a second time to answer questions my husband had in person. Very professional, very helpful, excellent customer service! The reality of leaking foundation and mold growing in our living space would have been much more overwhelming had Adam not been so informative and quick to respond. I'd give 100 stars if I could.
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Michael was very nice, he explained everything to us & answered all our questions Thank you
Michael was very nice, he explained everything to us & answered all our questions Thank you
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We had a great salesman Mike K, he was honest and knowledgeable, And an awesome crew Jeremiah, Jonah, Abdi and Ben. Extremely hard workers, …
We had a great salesman Mike K, he was honest and knowledgeable, And an awesome crew Jeremiah, Jonah, Abdi and Ben. Extremely hard workers, honest, informative, and at every turn, even with changes they pulled it off! Thank you all for taking care of our basement and house, You guys are awesome 🙂 older homes are unpredictable but they pressed on and made it all happen. We completed the final walkthrough and they cleaned everything up.Mark and Lisa C
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Having a massive foundation repair is a very stressful experience. If you find yourself in this boat, go with IBA. We have a 77 year old…
Having a massive foundation repair is a very stressful experience. If you find yourself in this boat, go with IBA. We have a 77 year old house and we ended up with multiple unexpected problems and the team took care of everything that popped up with professionalism and honesty. We were supposed to have work from Mon-Thur. Due to the additional problems discovered, the team stayed out until Sunday to ensure everything was done right. Couldn’t be happier. Big thanks to TO, Adam, Cory, Collin, Brandon, Austin, Adam F, and anybody I may be forgetting. Thank you thank you thank you.
