Excelsior, MN

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I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation…

I’m very pleased with Innovative Basement Authority and the employees. Our house is well over 100 years old and has needed the foundation stabilized. It was time for the yearly inspection and Jake Kinsella called to schedule. He also let me know on the day that they were coming. Jake Kinsella and Joe Carpenter thoroughly checked the placement of all supports and to see if there were more issues needing attention. They noticed the sump pump was due for replacement and recommended an upgrade to one with battery backup. That day, the sump pump system installation was scheduled. Brandon, Anthony, and Shane came to install the sump pump. They had contacted earlier to let me know when they would be here, so which I really appreciated. The old pump was removed and the new, state of the art sump pump system was installed in the larger hole that was made and it was cemented in. They had prepped the area to avoid an unnecessary mess and cleaned the area afterward. I appreciate how well IBA and employees communicate timely and appropriately. They explain in detail what they do and answer all questions. I have a great sense of peace of the mind knowing the basement is stable, safe, and will be protected from flooding

Cindy Clow

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Jacob D and Lenard S provided great service. Professional and friendly. Made sure I knew what was going on and answered questions….

Jacob D and Lenard S provided great service. Professional and friendly. Made sure I knew what was going on and answered questions. Treated my home and my family with respect and didn't damage anything, which not all contractors seem concerned about. I have some additional basement work that will need to be complete and I will definitely be using Innovative again.

s olson

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Today, our Groundwork’s service technician, Mike Bowers, was very thorough communicating with us in reviewing the problem, and in…

Today, our Groundwork’s service technician, Mike Bowers, was very thorough communicating with us in reviewing the problem, and in inspecting our sump pump and outdoor yard issues. He then made adjustments to our sump pump and created a plan for us going forward to figure out what, if any, more adjustments might be needed.

Julie Bennett

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Dave was very knowledgeable and informative. He explained their entire process in detail and was able to answer any questions that I had.

Dave was very knowledgeable and informative. He explained their entire process in detail and was able to answer any questions that I had.

Tarik Alsadi

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Gregg and Brandon were super courteous and knowledgeable and did a great job of cleaning up afterward. This is the second time we have…

Gregg and Brandon were super courteous and knowledgeable and did a great job of cleaning up afterward. This is the second time we have hired them and their work is predictably great.

Bob J.

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My partner and I just purchased our first home and noted some concerns in the basement. Water intrusion, and a rotted out beam. We had…

My partner and I just purchased our first home and noted some concerns in the basement. Water intrusion, and a rotted out beam. We had another company come out and give us a bid but it felt like a sales pitch the entire time and didn’t actually provide us with the insight we needed to make an informed decision about our basement and how to proceed. Groundworks was the complete opposite! Our inspector Logan J. was phenomenal – he is so knowledgeable about structural issues and pointed out major red flags that the other company completely skipped over AND our home inspector prior to our purchase didn’t find. We are so incredibly thankful he came out and provided us with the understanding of how structural systems work and very clear ways we can remedy the situation. Because of Logan J., we have a clear plan and we know our home will be in great hands! 🙌

Michaela Beck

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We had a very positive experience with Blaze during our foundation consultation. He arrived on time and let us know well ahead of time what …

We had a very positive experience with Blaze during our foundation consultation. He arrived on time and let us know well ahead of time what his ETA was. The representative was friendly, easy to talk to, and extremely knowledgeable. They explained everything in a way that made sense and helped us feel confident moving forward. We truly appreciated their time and expertise—highly recommend!

Rachel Abbott

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Hugh Peltier has been great to work with. He has answered all of my questions and communicated within a timely manner. He eased my concerns …

Hugh Peltier has been great to work with. He has answered all of my questions and communicated within a timely manner. He eased my concerns about a repeat of bad work I had experienced previously and showed me what good customer service looks like.

Jennifer Marcuson

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Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and…

Special thanks to Lehens, Goody and Dominic for their hard work over the two days waterproofing the basement. They were respectful and professional, walking me through some slight changes and explaining things well. Thanks to the team.

Katie Mason

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Rob Kern was great. Very respectful and knowledgeable. Informed how process worked Not pushy, reviewed entire property for issues. Great…

Rob Kern was great. Very respectful and knowledgeable. Informed how process worked Not pushy, reviewed entire property for issues. Great experience, scheduled work.

Steve Riemenschnieder

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I had a great time with Ben Arndts group and will be moving forward with innovative!

I had a great time with Ben Arndts group and will be moving forward with innovative!

Sofia Johnson

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David Anderson was great for our annual maintenance

David Anderson was great for our annual maintenance

Christy Martin

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Brandon A. And Brenden did a great job. On time, professional ,courteous, and did was they said they would do.

Brandon A. And Brenden did a great job. On time, professional ,courteous, and did was they said they would do.

Anne Ramsey

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He was very through at my parents house and explained nothing to a T. He was super friendly and had a great professional attitude! Was very …

He was very through at my parents house and explained nothing to a T. He was super friendly and had a great professional attitude! Was very upfront and honest with the his estimate and findings! Would highly recommend

Alex Nord

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Our technician Michael did a great job explaining our options on fixing our front sidewalk. He was informative and thorough and was not…

Our technician Michael did a great job explaining our options on fixing our front sidewalk. He was informative and thorough and was not pushy. We have worked with groundwork’s in the past and look forward to working with them again. Thanks Michael.

Mark Edman

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Had some concerns over new foundation cracks observed in our basement and side of the house. David came out to our residence and took…

Had some concerns over new foundation cracks observed in our basement and side of the house. David came out to our residence and took measurements. David was very informative and professional. His honesty was very appreciated and I will be contacting him in a year to monitor our house. Will recommend this company to other who need service. Thanks!

Jesse J

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Chis Kimpel did a great job reviewing the work we had done a year ago. He answered all of my questions. Chris Offered suggestions and even …

Chis Kimpel did a great job reviewing the work we had done a year ago. He answered all of my questions. Chris Offered suggestions and even pointed out a possible issue with one of the junctions in our plumping! He was very professional and easy to work with. Innovative Basement is a great team to work with. Thanks Chris.

Ann Schmidt

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Chad J. came out to look at my concerns and he did a thorough inspection of my house. He then was completely honest that the foundation…

Chad J. came out to look at my concerns and he did a thorough inspection of my house. He then was completely honest that the foundation looked good and had now bowing or other concerns that required any repair. Very appreciative of his help and honesty!

Cole Schmidt

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On time….very personable gentlemen n job looks great n cleaned up mess perfectly !!

On time….very personable gentlemen n job looks great n cleaned up mess perfectly !!

Rick Larson

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Austin T., Brady P. and Sam T. provided excellent service.

Austin T., Brady P. and Sam T. provided excellent service.

Bob Schafer

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