Casselton, ND

• 5/
• 5/
• 5/
• 5/
• 5/

I really appreciated working with Innovative Basement Authority with securing my house in many ways (Piers, foam, beams, etc.) amounting to …

I really appreciated working with Innovative Basement Authority with securing my house in many ways (Piers, foam, beams, etc.) amounting to many different projects completed at this point. I had five competitive estimates from other companies but the guarantees, price, and options provided by Innovative were hard to beat. Since working with them, their customer service has been top notch.Piers/Beams – Lance and Kyle were the BEST. That was one intense job to dig up the basement and install piers/beams. They were knowledgeable, helpful, conscientious of the house, and personable to work with. They deserve 10 stars.Estimates – Thank you to Chris and Travis for the competitive estimates. Chris was always willing to work with me to provide the most competitive quote with good options. Travis has met all the challenges with insulation and foam. Thank you for all the follow up as well.Foam – Front Steps – Gunnar and Logan stabilized my front steps with foam. They were very considerate of walking through every step, the risks, and the warnings with completing this job. I appreciated their customer centric approach.Foam – Basement – Mark and Andrew were great as well with the basement foam insulation. They too walked me through the expectations of the job and it was a very smooth process.I'm sure I have missed some people who are part of the process. I can tell this Company works as a team which is appreciated. I'm grateful to you all.I feel my house is in great shape to last the next 80+ years. Mostly, I believe I can count on Innovative to be there if there are any concerns in the future.

R. Hill

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Brandon and Mark were very professional, polite and on time. I'm very happy with the work we had done. No more trip hazards…Yay!

Brandon and Mark were very professional, polite and on time. I'm very happy with the work we had done. No more trip hazards…Yay!

Linda Bachel

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Austin, Dakota, and Billy did great work on our basement job! They were super efficient and hardworking. They got the job done quickly and …

Austin, Dakota, and Billy did great work on our basement job! They were super efficient and hardworking. They got the job done quickly and were very respectful and considerate of our space.

J

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jake L came out and was extremely thorough in explaining the whole process and what it would entail to fix our basement!

Jake L came out and was extremely thorough in explaining the whole process and what it would entail to fix our basement!

Melissa McIlonie

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Had radon mitigation system installed, they did a great job and where extremely willing to take care of me the customer. That is something …

Had radon mitigation system installed, they did a great job and where extremely willing to take care of me the customer. That is something that is getting pretty hard to find now days a contractor that actually cares. Thanks Innovative Basement Systems. Daniel.S

Daniel Saxberg

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had John with Groundworks come look at house after learning my floor was out of level. He drove over and hour each way two times and…

I had John with Groundworks come look at house after learning my floor was out of level. He drove over and hour each way two times and spent hours in my house measuring, and hours more on the phone with me and discovered a wall that was out of plumb due to rotted supports on an overhang, causing the overhang to pull on the wall. He gave me a $13,000 beam and interior support pole proposal that he said they could do in addition to the overhang supports needing to be replaced by a different contractor, but told me point blank that what he had proposed would likely be for peace of mind only and likely a “net zero” benefit after the supports were replaced by a different contractor, so there was really no need to go through with the work from Groundworks. He could have easily told me their proposal was necessary and I’d have paid it in a heartbeat. Hours upon hours he spent working hard on my issue, identified the issue, told me how to solve it, and Groundworks never charged me a dime, even though I’d have bit hook line and sinker if he told me the proposal was necessary. Really unbelievable level of effort and integrity, I was amazed at how passionately he cared about solving my issue in the best way for me. Once in a lifetime experience.

Cody Peterson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Julio , Corey and Michael are very polite and respectful . The job was done in a very professional manner . My wife and are pleased with…

Julio , Corey and Michael are very polite and respectful . The job was done in a very professional manner . My wife and are pleased with how everything was handled

Daniel Price

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Kevin P was very professional and thorough at examining and troubleshooting issues with my basement's bowing walls. He had great empathy…

Kevin P was very professional and thorough at examining and troubleshooting issues with my basement's bowing walls. He had great empathy and creative solutions for addressing what he saw. The i-beams installation work got done in just one day (rather than two) and there were gratefully no complications. The team cleaned up the area thoroughly as well and did everything with excellence.

Steve Derenge

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed…

Grant C. and Mark F. with Groundworks did a great job on leveling a section of sidewalk along side my house. They kept me informed throughout the process and made sure I was happy with the results.

Zach Libengood

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John Anderson was very kind and knowledgeable. He did a great job checking things out and made a suggestion.

John Anderson was very kind and knowledgeable. He did a great job checking things out and made a suggestion.

Bonnie Robinson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Ben was awesome. Trustworthy and informative. Recommend to my whole family. -Cindy

Ben was awesome. Trustworthy and informative. Recommend to my whole family. -Cindy

Kevin Madison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Foreman Adam Skillings and his crew of Brandon and Austin did a great job on a complicated problem of supporting and raising our sunken…

Foreman Adam Skillings and his crew of Brandon and Austin did a great job on a complicated problem of supporting and raising our sunken foundation. They showed up on time, kept us updated on their progress, responded quickly and professionally to some unexpected problems, finished on schedule and left a clean worksite. On top of that, they were nice guys and hard workers.

Martha Walmsley

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Innovative Basement Authority evaluated my situation quickly and thoroughly. They let me know what my options were and were honest about…

Innovative Basement Authority evaluated my situation quickly and thoroughly. They let me know what my options were and were honest about what they would do if they were in my situation. Gunnar R and Jack P completed the project quickly and very professionally. They explained everything to me before the project and showed me what they did afterward. I am very happy with the results and I am confident in their work. Thanks Gunnar and Jack!

Pryok

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Rob was very professional, knowledgeable and informative.

Rob was very professional, knowledgeable and informative.

Robert Kremer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Micheal Bowers was courteous and professional. Job well done!

Micheal Bowers was courteous and professional. Job well done!

Maria Houseal

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Chaz came out to look at our basement that we were concerned was having moisture problems. It was a free quote/inspection, and he was very…

Chaz came out to look at our basement that we were concerned was having moisture problems. It was a free quote/inspection, and he was very honest and didn't try to scare us or sell us into anything we didn't actually need. The actual quote just came back and seems reasonably priced, too, given the prices for everything these days.

Aaron Shepanik

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Aiden, Ben, and Chris were very friendly. They did a very good job! I am happy with the finished product!

Aiden, Ben, and Chris were very friendly. They did a very good job! I am happy with the finished product!

Rebecca Peterson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing…

Dustin Gaudette gave me a home inspection for my basement and he was very kind and I would recommend innovative basement to anyone needing basement repair.

Shirley Hoxeng

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jeremy T, Dion R and Andre B did a great job with the installation of drain tile in my basement. They walked me through everything before…

Jeremy T, Dion R and Andre B did a great job with the installation of drain tile in my basement. They walked me through everything before and after installation. They left my basement clean and covered all of my personal belongings to keep them clean and safe.

Nancy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The team members who installed my drain tile system did an excellent job. Very detail focus, great customer service, cleaned up after job….

The team members who installed my drain tile system did an excellent job. Very detail focus, great customer service, cleaned up after job. I would highly recommend Thanks Team!

Sherry Higgins

View Review

See full review