I believe their names were Wyatt and Chris that came to my house in St. Paul. They were thorough, friendly, on time, efficient, and honest. …
I believe their names were Wyatt and Chris that came to my house in St. Paul. They were thorough, friendly, on time, efficient, and honest. They helped me make sure I didn't have any issues with my foundation and gave me piece of mind for my home. Will definitely contact if I have any foundation needs in the future!
Chad was awesome on service day. Answered every question professionally and explained the job before start. After the job was complete he…
Chad was awesome on service day. Answered every question professionally and explained the job before start. After the job was complete he explained everything that was done again and presented pictures during the process. Very professional. The only complaint I have was after getting the total quote, I asked for a breakdown of cost 3 times and didn’t receive it until the working day before the job was to start, roughly 2 1/2 months after the initial quote. I had an absurd mobility charge that costed 1/3 of my total job cost that wasn’t explained until service day. So it made it very hard to cancel with such a long wait for the work in the first place or try and get additional bids without knowing exactly what I was paying for.
We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked…
We thought our window was leaking water, turns out it was cracks in our foundation Adam Johnson was the inspector that came out and walked over the process with me. He even came back a second time to answer questions my husband had in person. Very professional, very helpful, excellent customer service! The reality of leaking foundation and mold growing in our living space would have been much more overwhelming had Adam not been so informative and quick to respond. I'd give 100 stars if I could.
Our experience with Bryce was unparalleled; it was the finest service I have ever received from any company. He truly deserves a rating of…
Our experience with Bryce was unparalleled; it was the finest service I have ever received from any company. He truly deserves a rating of 10/5 stars, and that is an understatement.
We requested a free consultation to address several concerns regarding our foundation. Bryce took the time to thoroughly review each issue, ultimately providing us with complete peace of mind. His knowledge was impressive, and he communicated everything in a clear and understandable manner.
He further distinguished himself by educating us on the signs and areas of our home to monitor, even looking a decade to 25 years ahead. Additionally, he helped identify other potential concerns, demonstrating his diverse expertise. I find these efforts increasingly rare these days.
Lastly, I greatly appreciate his commitment in advancing our knowledge and enabling self-sufficiency, preventing us from spending unnecessarily money on service work. This reflects his genuine character and the company's values. Unfortunately, such integrity seems to be diminishing in many industries, where companies often prioritize profit over trust.
The level of service we received far exceeded our expectations for a free consultation. It is because of this exceptional experience that we will choose Innovative Basement Authority for any future work and will gladly refer our friends and family.
Thank you, Bryce, for providing us with a comprehensive understanding and complete peace of mind!
John Marciniak came to my home to give me an estimate for raising some concrete sidewalk slabs. John did a great job explaining the process …
John Marciniak came to my home to give me an estimate for raising some concrete sidewalk slabs. John did a great job explaining the process of lifting slabs. He was very friendly and easy to communicate with.John emailed a clear, easy to understand estimate to me.We will visit timing in April.Looking forward to working with John.
Brandon, Josh, Jacob, Riley, Eric, and Paxton installed the beams to stabilize the basement walls and floor. They kept me apprised as to…
Brandon, Josh, Jacob, Riley, Eric, and Paxton installed the beams to stabilize the basement walls and floor. They kept me apprised as to what they were doing the entire time, were professional, personable, knowledgeable, and worked non-stop. I appreciated how well they cleaned up. Thank you guys, you did a great job! I’m relieved to know how secure the basement and foundation are!
My wife and I are very pleased with the professionalism of Innovative Basements. John, was very knowledgable of his inspection, regarding…
My wife and I are very pleased with the professionalism of Innovative Basements. John, was very knowledgable of his inspection, regarding our wet/cracked block in our home. Couldn’t be happier and felt like he truly cared for our concerns. Thanks again and greatly appreciated!
Sinan was very professional during his visit with us while he described what it would cost and what the solution would be. He was very…
Sinan was very professional during his visit with us while he described what it would cost and what the solution would be. He was very honest and genuine about what problems he saw and offered solutions for them (like extending gutters away from the house and explaining how water could be getting in.) It did not make us feel pressured at all to get it done and actually helped us understand the scope of the problem. Overall it was a great experience!
The guys were quick, thorough, friendly and kept everything clean during the sump install in our crawl space. They thoroughly explained…
The guys were quick, thorough, friendly and kept everything clean during the sump install in our crawl space. They thoroughly explained what they had done and fully answered any questions.
I would highly recommend Innovative Basement Authority. They did an excellent job encapsulating a crawl space in my home. First, my…
I would highly recommend Innovative Basement Authority. They did an excellent job encapsulating a crawl space in my home. First, my estimate appointment with Chris was thorough and smooth. Chris answered all of my questions and explained everything his team would do during install. Then, Marcus, Logan and Goody did a wonderful job with install. They were on time and efficient, friendly and very respectful of my home. I would definitely work with them again!
LJ, Anthony, Kevin and Mike were amazing,! We didn't realize how poorly the basement had been left behind the plywood walls until this crew …
LJ, Anthony, Kevin and Mike were amazing,! We didn't realize how poorly the basement had been left behind the plywood walls until this crew came to get it sorted. They weren't phased by anything, that level of confidence in a crew was so reassuring for us during this project. The work was done quickly and so thoroughly!
Had an awesome experience with these guys! It started with Casey coming over to give us a free estimate and to go over our options. He was…
Had an awesome experience with these guys! It started with Casey coming over to give us a free estimate and to go over our options. He was extremely knowledgeable and made it an easy decision to go with IBA.The day before our install the foreman for the job Jacob D. gave me a call to let me know when they were planning on being at the house the following morning. The folling morning Jacob D., Michael B., and Lenerd S. Showed up ready to rock. Went through the plan of attack right with them right away and then let them do thier thing. The spacing of the beams for the basement wall even worked out where they were able to have one less beam. They did quick professional work and were done and loaded up by noon. Showed us everything in the walk through and everything looked great. Super happy to have it done and the guys made it a great experience. Thanks guys!
Gavin drove halfway across the state to meet our timeline for an evaluation. Made it on time, provided a detailed breakdown and solution to …
Gavin drove halfway across the state to meet our timeline for an evaluation. Made it on time, provided a detailed breakdown and solution to some moisture issues. Couldn't be happier
We had a great salesman Mike K, he was honest and knowledgeable, And an awesome crew Jeremiah, Jonah, Abdi and Ben. Extremely hard workers, …
We had a great salesman Mike K, he was honest and knowledgeable, And an awesome crew Jeremiah, Jonah, Abdi and Ben. Extremely hard workers, honest, informative, and at every turn, even with changes they pulled it off! Thank you all for taking care of our basement and house, You guys are awesome 🙂 older homes are unpredictable but they pressed on and made it all happen. We completed the final walkthrough and they cleaned everything up.Mark and Lisa C
Will S , Adrien High, and Jaden went above and beyond on my contract. We very helpfuland informmative in letting me know everything that…
Will S , Adrien High, and Jaden went above and beyond on my contract. We very helpfuland informmative in letting me know everything that needed to happen and continue to happen after they left. Will informed me and was helpful when the salesman left out things i need to have done prior to their arrival.
Having a massive foundation repair is a very stressful experience. If you find yourself in this boat, go with IBA. We have a 77 year old…
Having a massive foundation repair is a very stressful experience. If you find yourself in this boat, go with IBA. We have a 77 year old house and we ended up with multiple unexpected problems and the team took care of everything that popped up with professionalism and honesty. We were supposed to have work from Mon-Thur. Due to the additional problems discovered, the team stayed out until Sunday to ensure everything was done right. Couldn’t be happier. Big thanks to TO, Adam, Cory, Collin, Brandon, Austin, Adam F, and anybody I may be forgetting. Thank you thank you thank you.
The Lifting and Waterproofing Worked….the Basement is Dry! Many Thanks to Angel G., Brendan L., and Edgar. Hard Working, Helpful, Clean,…
The Lifting and Waterproofing Worked….the Basement is Dry! Many Thanks to Angel G., Brendan L., and Edgar. Hard Working, Helpful, Clean, Courteous, Professional. Highly Recommend! Very Pleased! Great Job!
Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and…
Gregg P and Randy W performed my warranty check in. They found a tiny hole in the pipe, took the time to replace the faulty part, and completed it in one day. I appreciate their attention to detail to ensure that everything is working properly.
In business since 2005, Innovative Basement Authority specializes in basement waterproofing, foundation repair, and other services to give you a safer, drier home. Our top priority is completing top-quality work to ensure your home is in the best possible condition. With fully trained technicians and industry-leading products, we're ready to restore your basement, foundation, or crawl space.
Do you know how well your home is standing up to the test of time? Is it strong and sturdy or does it feel like it’s on shaky ground? Whether you interpret this figuratively or literally, it’s so important for your home to have a strong foundation.
Normally these areas are empty, but you never know what creepy conditions you’ll find there – mold, pest infestation, wet insulation, and much more.
Water is essential, but other than coming out of faucets for specific needs, you do not want water in your house. This powerful element and force of nature can wreak havoc on your home.
If you have sinking concrete around your home, Innovative Basement Authority can lift and restore your concrete to help eliminate trip hazards and pooling water problems.
Proudly Serving Bismarck, Fargo, Grand Forks, Minneapolis, Sioux Falls and St. Cloud
Since 2005, Innovative Basement Authority – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. IBA is proud to have an established reputation for high quality work and personalized service.